Dental Financial & Office Policies

We accept most Dental Insurance plans but are not participating providers for any insurance company. If you have dental insurance this means that most of the procedures will be reimbursed at a certain percentage of a UCR fee that your insurance company sets. This is not a percentage of our fees. As a result there will almost always be an amount that you would owe after insurance pays. It is our policy that you pay your estimated portion that will not be covered by insurance at the time the service is provided. Insurance companies do not give out UCR fee information to us therefore the amount we collect from you at each appointment is truly just an estimate. Only once we receive an insurance payment for your appointment will we know if there is still a balance due. If a balance exists, a bill will be sent to you and payment will be expected within 15 days of receiving the bill. Understand that you are responsible for paying the balance of your account if the insurance claim has not been paid to our office within 2 months of the date of treatment. Please remember to bring your dental insurance card with you to your first appointment. If you do not have dental insurance we require payment in full at the time services are provided. We accept cash, checks, Visa, MasterCard, and Discover card.

  • We require 48 hours notice for canceling appointments.
  • Appointments canceled less than 48 hours and no shows for appointments are subject to a penalty fee of $50.00 per hour of appointment time.
  • Please be aware that cancellation of a Monday appointment must occur by 4 pm the Thursday prior in order to avoid an inadequate cancellation fee.
  • Late arrivals to appointments may be rescheduled and subject to a fee.
  • Excessive inadequate cancellation and no shows will require a deposit to secure future appointments.

Click here for DENTAL FORMS to be filled out and submitted prior to your first Dental appointment.

Contact Us

For Appointment Scheduling Or General Information, Please Fill Out The Form Below And We Will Contact You.

Our Location

2006 New Garden Road Suite 203, Greensboro, NC, 27410,

Hours of Operation

Our Regular Schedule

New Garden TMJ & Dentistry


8:00 am-2:00 pm


8:00 am-4:30 pm


8:00 am-2:00 pm


1:00 pm-7:00 pm